When considering your next service project, ask yourself these questions…
- Is the company that manufactured your equipment still in business?
Recently, many pollution control equipment manufacturing companies have closed their doors, leaving their customers without a clear service provider. Others have stayed open, but often times, they do not consider service a priority for their business. Here at Gulf Coast Environmental Systems, our service teams’ job really starts once your system is installed and commissioned. From routine PME (preventative maintenance evaluations) to media replacement or system upgrades and retrofits, our team of technicians is ready to keep your system up to specifications and functioning properly. Our USA-based service team and international partners are trained to troubleshoot, maintain and repair our systems and those by other OEMs, whether it be a mechanical, structural, controls, instrumentation or programming issue.
It is important to have your equipment serviced at least every 6 or 12 months, depending on the age of your machine. Service is necessary to ensure that your machine is running to the best of it’s ability, and meeting all regulated requirements. A machine that is not running optimally can cause a shut-down, potentially incurring millions of dollars worth of lost manufacturing time. Furthermore, machines that are not running smoothly, can release dangerous chemical streams into the atmosphere; this is not only unsafe, but could cost your company thousands of dollars in fines.
- Do you have an outside vendor that you are using for your pollution control equipment’s service needs?
Do they offer you customized options, based on your specific equipment, output, and needs?
Because Gulf Coast Environmental Systems is a full-service pollution control equipment company, we are able to customize a service plan for any piece of equipment. Our highly trained and experienced engineers work closely with our service team, to ensure that your machines receive exactly the service they need, when they need it. Our service team is also fully capable of performing upgrades, retrofits, and adjustments, making GCES your one-stop-shop for all your plant’s needs.
Are they easily accessible, and meeting all your needs?
Our service team is available 24-hours a day, 365 days a year, to support all of your pollution environmental protection needs. From questions about output, maintenance, upgrades, and more, our specially trained professionals are here to assist you with whatever it is you need, whenever you need it. Very few companies in the industry offer this level of availability to their client’s, and we are proud to be able to offer superior customer service.
We do not want to just be the number you call when you run into an issue, we want to be your partner, in ensuring you avoid any issues.
- Are you confident that your current service techs are well trained, and fully capable of handling your needs?
Here at Gulf Coast Environmental Systems, we know the value of regular maintenance and upgrades, and take the time to ensure our service team contains some of the best and brightest service professionals in the industry. Prior to entering the field each member of our service team completes train in the following departments:
- Engineering: GCES engineers work with new service team members, providing training on original build specification comprehension, changes in EPA standards, programming, alarms, and monitoring the control system.
- Safety: Our service team is required to complete a number of personal, workplace, driving, and machinery safety trainings. Also included in our training process is our corporate safety officer, who works with each new employee to provide them with knowledge of our safety standards, personal protection equipment best practices, and finally a review of OSHA requirements. This protects both our team and your facility as we are servicing it.
- Manufacturing: GCES services equipment from nearly every environmental protection system and oven manufacturer. As a result, we do not have quality control of the equipment that we are servicing prior to this appointment. Our field service representatives work closely with manufacturing to understand workmanship issues that can appear in the field and predictors for substandard quality workmanship. This provides our service members with a deep understanding of each piece of equipment and how it should have been built, enabling our team to serve as an advisor to you of potential manufacturing related hazards.
- Service: New service team members spend weeks in-house learning our checklists, forms, procedures, and standards before ever entering the field. As they enter the field, they work with team leads for many months receiving hand on experience and ongoing training.
- Does your current service provider offer you reports on the condition of your equipment, and are they able to assist you with any upgrades, retrofits, or adjustments that may be required?
Another way our service offerings outshine the rest is the report we provide our customers, once the maintenance has been completed. Each client receives a detailed report summarizing our findings, action items, and recommendations to maximizes each piece of equipment’s operating efficiency. These reports are used as records, to track patterns, manufacturer recommendations, and improve communication. If a machine requires any type of upgrade, retrofit, or adjustment, our team is fully capable of handling it! Everything you need to know about your equipment is right at your fingertips, whenever you need it.
A GCES service partnership is only half of the success equation, your maintenance team is the essential other half. To optimize your uptime and increase the life of your pollution control equipment, regular inspections and evaluations are a must. These evaluations should be done yearly for equipment less than five years old and twice per year for older systems. For more information on how to greatly improve the life of your pollution control equipment, reduce operating costs and address small issues before they cause major problems implement the tips in this article.